So subsequently i thought the problem lies in the usb c to hdmi adapter so i went to purchase a few other adapter like the j5 create jca374 usb type c multi adapter as well as a mazer m usbcal330 usb c to hdmi adapter but all.
Hdmi to dvi d cable not working.
I ve also tried connecting the hdmi dvi d cable to a dvi d to displayport adapter.
Alternatively you can use an hdmi cable with an added hdmi to dvi adapter or a dvi cable with a dvi to hdmi adapter.
They re both set up via dvi d from her surface dock and work just fine via the dvi d input.
Nevertheless i tried using a few other highspeed hdmi cables but the monitor still says it doesn t detect any input.
Vga is on the other hand an analog format requiring a much more complex conversion when coming from a digital format like hdmi and there s bound to be.
Her laptop has a hdmi out port.
The monitor is not detecting the dvi d cable when plugged in.
When hdmi is plugged in the screen works as it should no issue.
This allows communication between the hdmi and dvi devices.
As for testing whether the cable might ve been faulty or the gpu socket i tested it with another monitor which has the same input.
I would like to set up her laptop to connect via the displayport input.
If you are attempting to connect an hdmi device to a tv with dvi connection you may need to use an hdmi to dvi conversion cable.
The input mode on the monitor is set to dvi d so i don t think that is the problem.
When i do this my laptop doesn t recognize the monitor at all it doesn t turn black like it does when i use the hdmi dvi cable alone and the monitor continues to countdown the.